Primary Responsibility
- Collaborate with project/program managers and project sponsors to understand/determine project scope and vision
- Clearly identify project stakeholders and establish user classes, as well as their characteristics
- Conduct interviews to gather user requirements via workshops, questionnaires, surveys, site visits, workflow storyboards, use cases, scenarios, and other methods
- Research, review, and analyze the effectiveness and efficiency of existing requirements gathering processes and develop strategies for enhancing or further leveraging these processes
- Input to production of test cases to ensure features and functions have been delivered to requirement
- Analyze and verify requirements for completeness, consistency, comprehensibility, feasibility, and conformity to the overall business model
- Drive and challenge business units on their assumptions around how they will successfully execute their plans. Distinguish user requests from the underlying true needs
- Utilize standard templates to accurately and concisely write requirements specifications and to document swim lane based process flows
- Translate conceptual user requirements into functional requirements in a clear manner that is comprehensible to developers/project team
- Develop and conduct reviews of the business requirements with the customer community to ensure that requirement specifications are correctly interpreted
- Assist project/program managers with sponsor sign off of requirement
- Assist with the interpretation of user requirements into feasible options, and communicating these back to the business stakeholders
- Communicate requested changes, enhancements, and modifications of business requirements verbally or through written documentation - to project managers, sponsors, and other stakeholders so that issues and solutions are understood and a change control process can be managed
Qualification
Qualification
- Bachelor degree in Business / Marketing / Management or any field that equivalent
- At least 3 years of experience as Business analyst, in retail or e-commerce would be an excellent experience
- Experience with fast moving and growing organizations, and/or that you have experience working in retail organizations understanding the priorities and nature of the services provided
- Experience with multiple E-Commerce implementations/operations, and preferably from that having experience with more than one E-Commerce platform
- A Subject Matter Expert in other E-Commerce platform areas like payment, product data, order management, web analytics, content management, promotions, search etc
- Experienced with the lifecycle in an agile / scrum environment, desirably with experience also of traditional structured program
- Knowledgeable about the latest in E-Commerce solutions and who doing what, and full of ideas about how the best in E-Commerce can be achieved
- Excellent analytical, mathematical, and creative problem-solving skills
- Excellent listening, interpersonal, written, and oral communication skills, at multiple levels and across multiple disciplines
- Logical and efficient, with keen attention to detail
- Experience working in a team-oriented, collaborative environment
- People Development
- Highly self-motivated and directed, pro-actively reporting on status and tasks. Ability to effectively prioritize and execute tasks while under pressure
- Adaptable. The role requires a willingness to take on tasks outside of a narrowly defined role, and ideally a desire to be multi-skilled
- Capable of working to both tactical and strategic timescales
Informasi lebih lanjut
Bidang Pekerjaan |
Status Kepegawaian |
Perencanaan/Strategi Perusahaan
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Full-Time
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Pendidikan Terakhir |
Gaji |
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Sesuai Peraturan Perusahaan
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Tingkat Jabatan |
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