Primary Responsibility
- Supports team of field collectors from back office (allocation of cases, collection of feedback)
- Proactive contacting of field staff to ensure the desired productivity
- Prepare Due Letters and sent it to client by registered post
- Download report Field Collector from Google Drive
- Input all report Field Collector into Homer Select
- Visit Plan for collectors for New cases and PTP follow-ups
- Distribute Payment Receipt to each field Collector
- Register Payment Receipt that has been used by Field Collector
- Manages stock of receipt books and performs the quality checks on the filled receipt books
- Prepare Letter of Assignment to Field Collector
- Register and saving Collateral (vehicle license & certificate) of Field Collector
- Register Letter Returns
- Register New Field Collector & prepare equipment
- Verify new phone number of client (Based on FC Report) and input into CIF (Homer)
- Prepares basic reports
Qualification
Qualification
- Candidate must possess at least a Diploma, any field
- At least 1 year(s) of working experience in the related field is required for this position
- Preferably Staff (non-management & non-supervisor)s specializing in Clerical/Administrative Support or equivalent
- Full-Time position(s) available
- Well versed with using MS-Office, Excel & Word
- Can Make and check collection reports
- Good interpersonal skills and communication skill
- Confident and Eager to work in team, handle, resolve and timley help in resolving operator queries
Informasi lebih lanjut
Bidang Pekerjaan |
Status Kepegawaian |
Call Center, Petugas Klaim/Broker Asuransi
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Full-Time
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Pendidikan Terakhir |
Gaji |
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Sesuai Peraturan Perusahaan
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Tingkat Jabatan |
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