Primary Responsibility
- Execute fraud identification, monitoring and investigation process
- Provide inputs for setting up fraud transaction monitoring system parameters including MCCs, other transactional monitoring triggers
- Constantly provide updates for Fraud Control strategies and parameters to ensure fraud target numbers are met
- Leading a team of investigators to manage and monitor fraud suspected transactions
- Ensure all fraud alerts from card scheme is actioned immediately
- Ensure thorough, effective and efficient investigation performed to each fraud case and provided sufficient evidence to support a fraud decision
- Work closely with other units in (call center, card operations, security...) in order to achieve the desired results
- Ensure most up dated fraud statistics related to credit cards are provided to all stakeholders on time
- Regularly coach and train team with upcoming fraud trends and practices
Qualification
Qualification
- Bachelor’s Degree in Economics, Finance, Statistics, Mathematics, Engineering or a related field is required
- Minimum of 3 years of experience in cards fraud strategy management and fraud investigation
- Experience in managing/leading people and projects
- Direct experience with fraud decision platforms like First Data, Falcon/Defense Edge, VRM, preferred.
- Experience in cards fraud management, execution of triggers and rules and fraud investigation management
Informasi lebih lanjut
Bidang Pekerjaan |
Status Kepegawaian |
Perencana Perkotaan/Tata Ruang
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Full-Time
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Pendidikan Terakhir |
Gaji |
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Sesuai Peraturan Perusahaan
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Tingkat Jabatan |
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