Primary Responsibility
- Evaluate and assign cases to field staff based on the geography and their availability- Coordinate field staff over phone, email and other communication tools- Support Field Verification Executive in case location is not clear or not sufficient data in system (google maps, callback to applicant, etc.)- Process results of home visit check through email or telephone call and update the information in internal tracker(s)- Monitor maintainance SLA of Pick up document- Verify and archive hard copies of documents supporting the transactions- Work with Operations and Risk analyst teams to analyze processing times, results and other process parameters
Qualification
Qualification
- Maximum 30 years old- Candidate must possess at least a Diploma, any field- Good knowledge using MS Word and Excel (Basic)- Experience with managing documents- Experience dealing with customers over phone- Effective communication skills, written and verbal- Consistency, accuracy and attention to detail- Fast learner and Adaptable to changes- At least 1 year(s) of working experience in the related field is required for this position- Preferably Staff (non management and non supervisor)s specializing in Clerical or Administrative Support or equivalent
Informasi lebih lanjut
Bidang Pekerjaan |
Status Kepegawaian |
Database Admin
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Full-Time
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Pendidikan Terakhir |
Gaji |
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Sesuai Peraturan Perusahaan
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Tingkat Jabatan |
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