Primary Responsibility
• Manage performance of field collections team within set performance triggers.• Call every Collector with low performance and push for improvement.• Provide first level control and evaluation of incentives schemes.• Ensure consistency in collections processes, systems and reporting• Process improvements implementation• Drive team productivity and effectivity to optimize costs, improve performance.• Operational capacity planning, hiring and basic training of field collectors.• Coaching provided to team members (can manage team up to 15 employees).• Review and approve each Field Collector visit plan for the day.• Ensure Cash Collected and deposited previous day, reflects in Homer Select.• Collector Account Allocation, for his team.• Immediate resolution of debtor or client inquires.• Quality and performance checks of the team in field.
Qualification
Qualification
• Min. Background education Diploma / Senior high school• Field Collection experience - At least 2 year of working experience in the related field is required for this position• Preferably Supervisor / Coordinators specializing in Banking/Financial Services or equivalent• Has a motorbike and driving license• Experience with team management• Good communication skills in English
Informasi lebih lanjut
Bidang Pekerjaan |
Status Kepegawaian |
Teller Bank/Pramuniaga, Perencana/Analisis Keuangan, Perencana/Analisis Keuangan
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Full-Time
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Pendidikan Terakhir |
Gaji |
-
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Sesuai Peraturan Perusahaan
|
Tingkat Jabatan |
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-
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-
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