Primary Responsibility
Daily Task• Monitor Network Status with Daily Status Report• Monitor voice telephony system• Monitor Recording Status• Support user request• Create service and change request• Troubleshoot any problem related to daily activity• Documenting Network & Voice Topology• Closing Ticket• Review existing/create new voice design• Tracking & Documenting IP Address• Support initiative and project based related to voice
Weekly Task• Support CR• Closing CR• Update initiative, task, and project status report
Supporting other team / Project task (if any):• Assist new hardware delivery from vendor• Assist replacement any failure equipment in DC room with vendor• Assist review design on new project
Qualification
Qualification
• Candidate must possess at least Bachelor's Degree in Engineering (Computer/Telecommunication), Computer Science/Information Technology or equivalent• At least 3 years experience related to IT Voice Infrastructure daily operation and project; minimum 2 years experience related to Project Banking Network Infrastructure (as an individual and/or a project team member)• Having knowledge on network infrastructure related to Cisco NAC/ISE• Having knowledge on network infrastructure related to Cisco VG Router, Cisco Switch, Cisco SAFE network design• Having knowledge on voice system related to Treasury Technology (IPC/BT), Routing Protocol, Telco design and devices• Having knowledge on voice system related to Avaya, Cisco PABX, voice system related to Verint & Nice Recording, and voice system related to Billing System• Having experience on hands-on troubleshooting, escalation process, and problem closure report• User service experience is must and experience related to NOC• Having knowledge on network monitoring related to Solarwinds Application, network infrastructure related to Treasury Technology, BGP and OSPF Routing Protocol, and network infrastructure related to Sendquick, Infoblox, F5• Preferably Staff (non-management & non-supervisor) specialized in IT/Computer - Network/System/Database Admin or equivalent
Informasi lebih lanjut
Bidang Pekerjaan |
Status Kepegawaian |
Network/Security
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Full-Time
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Pendidikan Terakhir |
Gaji |
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Sesuai Peraturan Perusahaan
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Tingkat Jabatan |
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