Primary Responsibility
- Resolve software or hardware problems reported by Raptor clients/customers via email, chat, or phone\n- Document and report problems and resolution to the supervisor\n- Coordinate with support engineers to solve the issues\n- Specifically responsible to troubleshoot, diagnose, and repair reported software or hardware problems for Raptor customers
Qualification
Qualification
- Diploma or Bachelor’s degree from a reputable university in IT or related field Fresh graduates are welcome to apply\n- Good communication skill\n- Must able to speak Mandarin/Chinese\n- Able to speak English is a plus\n- Great attitude, have interest in IT (hardware & software), have initiative, diligent, meticulous, and willing to learn\n- Duties will include shift, weekend, and holiday
Informasi lebih lanjut
Bidang Pekerjaan |
Status Kepegawaian |
Perencanaan/Strategi Perusahaan, Pelayanan Pelanggan, Database Admin, Consultant, Pelayanan Pelanggan
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Full-Time
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Pendidikan Terakhir |
Gaji |
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Sesuai Peraturan Perusahaan
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Tingkat Jabatan |
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