Primary Responsibility
As the Sr. Brand Commerce Manager you will lead and manage the clients for managing their website operation from day to day execution level up to strategic level. Activities include Campaign Management, Content Management, Product Management, Customer Management and Order Management. Overall Ownership of end-to- end account profitability and growth of key Brand Commerce accounts you are assigned, closely collaborating with other internal dept. service providers.
Duties and responsibilities
- Own and Drive aCommerce strategic account planning (Brand Comm focus) leveraging our product and service capabilities, driving profitable business growth, delivering cost savings and improving client and end-consumer satisfaction- Responsible for daily management, execution and supervision of client Digital Store - Operations and delivery team Including product creation, content management, pricing and promotion campaigns.- Manage large, complex client Store Management relationships at multiple levels with key decision makers and leaders in client organizations through insight, trust and open information sharing- Smartly buy and plan inventory, maximizing brand ”sell-thru” (GMV) while minimizing stock-out and excess stock risk- Manage distribution management business model as applicable- Team up with Technology Group and Project Management team to support service delivery- Become an expert of the clients’ specific eCommerce store management in support of clients’ business- Manage, communicate and continually improve key client specific Store Management performance indicators (Metrics, KPIs and SLAs) and deliver performance based on these indicators. Develop and deliver regular Business Reviews to clients- Collaborate across business units to do the right things for aCommerce clients – regardless of reporting structure. Coordinate closely with internal depts (Warehouse, Logistics) and external parties (brands, marketplaces)- Identify, communicate and drive people, process and technology changes across aCommerce that impede growth, performance and client satisfaction- Lead the professional development of your Client Service team through coaching and mentoring
Qualification
Qualification
- 5+ Years of relevant experiences- Strong affinity for technology, ecommerce store management and solving problems- Proven client management and people management skills- Financially literate- Have an Industry focus: IT, retail (brands), ecommerce is an advantage- Exceptional written and verbal communication/presentation skills- Must be willing to travel to client site- BA/BS degree in relevant concentration required
Informasi lebih lanjut
Bidang Pekerjaan |
Status Kepegawaian |
Product Marketing
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Full-Time
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Pendidikan Terakhir |
Gaji |
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Sesuai Peraturan Perusahaan
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Tingkat Jabatan |
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