Primary Responsibility
Providing assistance to match student's needs and approach to teachers appropriately;
Working with other operations team to manage customer service center (calls, in person, virtual chat, messaging, and other means of communications);
Preparing and manage the regular gathering/ events for teachers, students, parents, and general public
Organizing feedback and review from the users and preparing the evaluations for follow up actions accordingly
Qualification
Qualification
Bachelor/ diploma degree in any major
Strong passion in education, human resources management,
Strong attention to details
High level of project management skills
Previous experience as call center will be a high bonus
Strong and confident communicator,
Able to organize and manage multiple priorities
Comfortable in ambiguity and fine with failure and rapid iteration
See a fact paced, entrepreneurial environment
Informasi lebih lanjut
Bidang Pekerjaan |
Status Kepegawaian |
Pelayanan Pelanggan
|
Full-Time
|
Pendidikan Terakhir |
Gaji |
SMU
|
Sesuai Peraturan Perusahaan
|
Tingkat Jabatan |
|
Staff/Executive/Officer
|
-
|
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