- Direct activities related to dispatching, routing, and tracking transportation vehicles
- Plan, organize and manage the work of subordinate staff to ensure that the work is accomplished in a manner consistent with organizational requirements
- Direct investigations to verify and resolve customer complaints
- Collaborate with other managers and staff members in order to formulate and implement policies, procedures, goals, and objectives
- Monitor operations to ensure that staff members comply with administrative policies and procedures, safety rules, union contracts, and government regulations
- Promote safe work activities by conducting safety audits, attending company safety meetings, and meeting with individual staff members
- Have experience to contact with sub-contractor
- Collaborate with government, key influencer and good knowledge in related law to ensure operation will smoothly
- Applied TQM knowledge to manage daily job