Company Introduction
Be part of a team of talented and passionate people, creating extraordinary experiences in Balis most iconic resort.
A superb opportunity to join one of Bali's most sought after luxury resorts own private infinity pool, a destination gourmet restaurant, cocktail bar, luxury spa and the world's most iconic swimming pool
Primary Responsibility
Develop and overseen all functions of the Housekeeping Departments
Esnure all complienace issues are adhered to with regard to health ad safety
Assist with the development of annual budgets and targets for areas under you supervision
Prepare and procedure detailed financial reports as required in a timely fashion
Use various financial management skills to analyse performance results to identify profitability shortfalls or opportunities to reduce costs, improve overall profitability and meet budget goals
Ensure departments under your supervision are managed to control costs and meet budget goals
Provide ongoing communication to all areas under your supervision regarding policies, programmes and procedures
Ensure all operating procedures are adhered to for areas under your supervision
Review and modify operating manuals for areas under your supervision as required
Conduct regualr walkthroughs of public areas, back-of- house areas and guestrooms to ensure established Housekeeping standards are adhered to
Oversee the routine cleaning and preventive maintenance of all Hotel front and back of house areas
Prioritise, troubleshoot or schedule work as appropriate to meet business needs for ad hoc cleaning projects
Work with Engineering to develop and maintain a preventive maintenance programme for all equipment installations, building ground, furniture and fixtures to ensure maximum utilisation, minimum breakdown and high standards of quality
Review hotel arrivals, departures and in-house reports to ensure all special Housekeeping arrangements are properly carried out
Ensure guestroom and master keys are properly managed at all levels
Ensure alll guestrooms are serviced following established standards and procedures
Ensure guest valet is properly charged according to established standards and procedures
Oversee the regular service and maintenance of Housekeeping equipment and monitor their effciency and utilisation
Coordinate tasks in the preventive maintenance programme as per schedule
Ensure the full life cycle of itemsin the hotel (linens, textiles, carpets, furniture, fixtures, uniforms, supplies and equipment, etc) is managed through proper care, cleasning and maintenance
Be readily available to handle guest queries and rsp;ve issues in a timely and professional manner
Manage department expenses as per budget requirements by overseeing payroll and purchasing and recommending corrective actions as necessary
Oversee all purchasing, receiving and invenotry practices and exercise risk management to prevent improper handling, damage, spoilage or theft of inventory items
Review and negotiate tender documents and vendor
Obtain information and knowledge to keep abreast of industry practice, technological and advancement, new methods, equipment and materials
Oversee cleaning tasks of thirs party contractors as required
Ensure the best candidates fill vacancies by participating in the recruitment process of Employees under your supervision
Develop and constantly review the succession plan within your division and develop cross ttraining professional developement programmes for the advancement of potential Supervisors and Managers
Conduct regular performance appraisals for managers and supervisors to assess employment eligibility during their probation period, and opportunities for developement throughout their career
Ensure probationary reviews and performance appraisals are carried out as required in areas under your supervision and review all appraisals for underperforming Employees
Identify training opportunities and ensure training objectives are met for areas under your supervision
Address issues with regard to Employee misconduct and disciplinary action as per HR procedures
Manage the schedule for your division to ensure proper coverage to meet business needs
Review payroll costs for areas under your supervision and make recommendations where appropriate
Maintain a complete undersatnding of the Hotel's policy relating to fire, safety and health, and esnure all precautions are taken to safeguard against incidents for areas under your supervision
Perform other assignments to meet business needs as directed by your superiors
Qualification
Qualification
Self-motivated
Innovative thinking
Strong interpersonal and communication skills
Strong eadership, coaching and counselling skills
Strong analytical skills and strategic thinking
Good financial management skills
High attention to detail
Ability to organise and lead complex projects
Able to multi-task and priorotise tasks consistent with business objectives
Computer literate with knowledge of Word, Excel, PPT, industry related software desired
Fluent in English, conversational in local language desired
Minimum of 3 years of expereince in the same posiiton or strong track record as a Housekeeping Manager in a 5* Hotel for at least 5 years
Candidate must possess at least Diploma in Hospitality/Tourism/Hotel Management or equivalent
Required language(S): Bahasa Indonesia, English
Reuired Skill(s): Housekeeping, Front Office
Preferably Manager/Assistant Manager specialized in Hotel Management/Tourism Services or equivalent
Informasi lebih lanjut
Bidang Pekerjaan |
Status Kepegawaian |
Pemilik/Pengurus Hotel
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Full-Time
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Pendidikan Terakhir |
Gaji |
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Sesuai Peraturan Perusahaan
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Tingkat Jabatan |
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