Company Introduction
PT. Nuansa Ceria Pesona adalah sebuah perusahaan travel dengan lingkungan kerja yang baik dan ramah. Sebuah perusahaan yang sangat mengusung profesionalitas kerja dan lingkungan kekeluargaan yang sangat baik.
PT. Nuansa Ceria Pesona Tours & Travel berdiri sejak tahun 2005, sebagai salah satu biro perjalanan umum yang menawarkan jasa pelayanan pengurusan tiket pesawat (International & Domestik), Tiket Kereta Api, Bus Pariwisata, Rental Mobil dan wisata rohani (Umroh ) di kota Yogyakarta. Setelah dalam kurun waktu 8 tahun membuka cabang baru di daerah Ibukota Jakarta pada tahun 2013 dan juga beberapa cabang dikota besar lainnya.
Primary Responsibility
Familiar with Abacus, Galileo, Amadeus, Fare database, Fare database engine, Scripts and other systems that are in use and do bookings for the client in the fastest possible time
Respond to client’s email within 2 hours
Understand the client’s needs in order to provide efficient service to the client at all time
Provide the most cost effective and best / optimal fare to the client with the swiftest routing that makes the travel convenient for the Client
Escalate any complaints received to the Team Leader
Conduct regular review of the client’s travel programme to assess the frequency of the client’s program and identify areas of opportunity for improvement
Identify a drop-in business from clients being managed
Follow up and keep track of ticketing deadlines and inform the customer
The list of duties and responsibilities outlined above is representative and not a complete and detailed list of tasks, which may be performed by an employee whose position has been matched to this generic job description.
Qualification
Qualification
Age 25-35 years’ old
Male / Female
Minimal Diploma degree in Tourism/Travel/Hospitality Major
Having 3 years’ work experiences in the similar position
Having good communication skills and service
Having work experience in Travel/Tourism/Hospitality industry
Having work experience in Umrah & Hajj travel agent or have ever been to Mecca and Medina
Having work experience in travel agent as ticketing
Preferably can speak English
Informasi lebih lanjut
Bidang Pekerjaan |
Status Kepegawaian |
Informasi/Bantuan
|
Full-Time
|
Pendidikan Terakhir |
Gaji |
-
|
Sesuai Peraturan Perusahaan
|
Tingkat Jabatan |
|
-
|
-
|
Powered By