Primary Responsibility
- Handle general inquiries from customers- Respond inbound phones, emails and chats from customers- Identify and fulfil customer’s need appropriately- Provide information about to customers by phone, email and/or chat about products, service, payment and shipping- Handle customer’s complaints and provide appropriate solution as Standard Operation Procedure
Qualification
Qualification
- Female- Maximum 27 years old- Minimum Bachelor Degree from any discipline- Have minimum 3 year working experience as Customer Service in e-commerce- Excellent in communication and interpersonal skills- Excellent in operating MS Office- Good in English, both written and spoken- Able to work in a team as well as independent
Informasi lebih lanjut
Bidang Pekerjaan |
Status Kepegawaian |
Pelayanan Pelanggan, Database Admin, Pelayanan Pelanggan, Pelayanan Pelanggan
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Full-Time
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Pendidikan Terakhir |
Gaji |
-
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Sesuai Peraturan Perusahaan
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Tingkat Jabatan |
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-
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-
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