Primary Responsibility
- To assist in the operations, to ensure that guest satisfaction is monitored and rectified throughout their meal experience
- To ensure guest needs and guest expectations are met by providing and efficient and professional service
- To liaise with Waiter/Waitress to ensure a high standard service is provide to the guests
- To liaise with Stewarding to ensure a high standard of cleanliness, maintenance and adequate provisions of operation equipment
- Handles guest’s complains politely, promptly, and professionally, communicates with duty manager For all guest service complaints a report needs to be raised
- Prepare all operations report on a weekly and monthly basis
- Ensure that a monthly training plan is established, maintained, and carried out according to the standards provided with all documentation submitted
- Plan, organizing and carry out food and beverage promotion in order to drive revenue and awareness for the restaurant
Qualification
Qualification
- Maximum 40 years old
- Have an excellent command in English, both writen and spoken
- Willing to work in Semarang, Jawa Tengah
- Candidate must possess at least a Bachelor's Degree, Food & Beverage Services Management or equivalent
- Showing a good leadership in profesional manners
- Hand on style restaurant service management
- Have an excellent knowledge and skills in food and beverage operation
- Service and target oriented
- Excellent in POAC (Planning, Organizing, Actuating, Controlling)
- Have ability to develops his team members by training and coaching to achieve company's standards
- Familiar with any POS system and basic office computer
- At least 2 year(s) of working experience in the related field is required for this position
- Applicants must be willing to work in Semarang
- Preferably Manager / Assistant Managers specializing in Food/Beverage/Restaurant Service or equivalent
- Full-Time position(s) available
Informasi lebih lanjut
Bidang Pekerjaan |
Status Kepegawaian |
Makanan & Minuman, Makanan & Minuman
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Full-Time
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Pendidikan Terakhir |
Gaji |
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Sesuai Peraturan Perusahaan
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Tingkat Jabatan |
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