Primary Responsibility
- Understanding the needs of the company clients
- Help the on-boarding support team
- Maintain relationship with clients, daily support, assisting on-boarding support for implementation
- Maintain customer records by updating account information
- Resolves product or service problems by clarifying the customer complaint, determining the cause of the problem, selecting and explaining the best solution to solve the problem, expediting correction or adjustment, following up to ensure resolution
Qualification
Qualification
- Have experience working as technical support
- Accountable and resourceful
- Able to work under pressure and fast-paced environment
- Good command in English and Bahasa
- Pro-active, sociable and love to establish relationships
Benefits
- Working in a cozy space with playing room and nap area
- Daily lunch provided
- Free flow pantry
- Monthly company outing and annual company road trip voted by all
- Promotional opportunities
- Potential overseas job posting
- Sponsored personal self development courses
Informasi lebih lanjut
Bidang Pekerjaan |
Status Kepegawaian |
Pelayanan Pelanggan, Pemeliharaan dan Perbaikan, Pelayanan Pelanggan
|
Full-Time
|
Pendidikan Terakhir |
Gaji |
-
|
Sesuai Peraturan Perusahaan
|
Tingkat Jabatan |
|
-
|
-
|
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