PT Ganesha Aggies Jaya - IT Specialist

Lowongan kerja IT Specialist PT Ganesha Aggies Jaya untuk wilayah Kota Jakarta Selatan April 2026

17 Oktober 2016

Kota Jakarta Selatan

Hardware/Software Engineer, IT Planner

Institusi·Asosiasi

Duties and Responsibilities:
Key duties and responsibilities may include, but are not limited to the following:
• Provides support to and backup for the existing IT Manager.
• Together with the IT Manager, is responsible for the overall operations and maintenance of the INA-RESPOND IT systems and infrastructures.
• Provides performance reports to the INA-RESPOND Chairman on an ongoing basis.
• Administers e-mail and anti-virus systems.
• Monitors the health of the network and provides performance reports as needed and reports to INA-RESPOND Chairman on any updates and problems and resolutions.
• Provides support for enterprise hardware and software including installation, setup, repair, upgrades, or programming for INA-RESPOND
• Assists and provides in person and remote IT support to INA-RESPOND Chair, Secretariat staff and consultants on their office computer/laptop settings to troubleshoot and resolve problems as required.
• Responsible for the maintenance of the INA-RESPOND website and assists with the development and changes as required.
• Assists and provides in-person and remote IT support to the INA-RESPOND Study Sites on the study office computers. This includes working to troubleshoot and resolve problems as required.
• Administers and supports Windows 2003/2008/2012 servers and Unix servers. And provides software support for enterprise applications.
• Provides hardware and software support for network infrastructure equipment including PC, laptop, routers, switches, and storage devices. Troubleshoots hardware and software issues.
• Manages user accounts and access rights for Network and project systems and provides support to the INA-RESPOND Data Management Team.
• Develops some simple applications when needed
• Understands support problems, analyzes problem data and determines appropriate solutions.
• Maintains problem documentations and their resolution procedures for reference procedures.
• Plans and completes daily assigned tasks within deadlines.
• Maintains confidentiality and security of INA-RESPOND documents and customers.
• Reports system downtime and performance issues to INA-RESPOND Chair.
• Ensures to follow standard operating procedures and meet service level agreements.
• Installs, configures and maintains software and hardware systems.
• Assists in development and enhancement of IT systems.
• Assesses potential risks and technical challenges and prepare appropriate mitigation plans.
• Conducts IT related trainings to new hires, users and technical teams as needed.
• Analyzes system issues and provide resolutions.
• Recommends process improvements to ensure system reliability, scalability, security, integrity and performance.
• Some travel is expected for this position.
• Performs additional duties as required.

Required Skills
• MCSA or MCSE (or equivalent) certification.
• Experience with UNIX/ LINUX environment
• Have experience and skills in this following area is a plus: JAVA, MS SQL Server, .NET, PHP, MySQL, ORACLE.
• Proficiency in IT business applications and infrastructures.
• Experience with MS Office 365
• Ability to work in a fast-paced environment with a high volume of work and multiple projects with competing and switching priorities as needs change.
• Excellent interpersonal skills.
• Fluent in Bahasa Indonesia and English, both written and spoken.

Required Education and Experience
• A baccalaureate degree from an accredited IT college or university.
• Three (3) or more years of professional experience in a related IT position.
• Previous working experience with international agencies will be considered a plus.

Should you require further assistances or if you have any questions, contact us at work : [email protected] and our staff will respond to your inquiry based on the order in which it was received.

Ref. ID : FP – SH

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