Primary Responsibility
- Evaluate and assign cases to field staff based on the geography and their availability
- Coordinate field staff over phone, email and other communication tools
- Support Field Verification Executive in case location is not clear/not sufficient data in system (google maps, callback to applicant, etc
- Process results of home visit check through e-mail / or telephone call and update the information in internal tracker(s)
- Monitor maintainance SLA of Pick up document
- Verify and archive hard copies of documents supporting the transactions
- Work with Operations and Risk analyst teams to analyze processing times, results and other process parameters
Qualification
Qualification
- Maximum 30 years old
- Candidate must possess at least a Diploma, any field
- Good knowledge using MS Word & Excel (Basic)
- Experience with managing documents
- Experience dealing with customers over phone
- Effective communication skills – written and verbal
- Consistency, accuracy and attention to detail
- Fast learner and Adaptable to changes
- At least 1 year(s) of working experience in the related field is required for this position
- Preferably Staff (non-management & non-supervisor)s specializing in Clerical/Administrative Support or equivalent
- Willing to work shifting
- Willing to be placed in Palu
Informasi lebih lanjut
Bidang Pekerjaan |
Status Kepegawaian |
Staff/Admin
|
Full-Time
|
Pendidikan Terakhir |
Gaji |
-
|
Sesuai Peraturan Perusahaan
|
Tingkat Jabatan |
|
-
|
-
|
Powered By