Primary Responsibility
• Analyze campaign automation and analytical tools CRM department is using and its business processes.• Propose improvements related to better automation.• Initiate and run projects related to setting up of campaign management solution and its further upgrade– i.e. adding new channels, upgrading datamarts, etc, including:o Scoping and business requirements collection.o Preparing the business case.o Initiating and supporting procurement process if needed.o Booking internal resources and planning the project.o Putting necessary developments to Hosel backlog.o Driving project delivery from the business side
Qualification
Qualification
• Candidate must possess at least a Bachelor's Degree.• At least 3 year(s) of working experience in the related field is required for this position, in consumer finance or Banking environment.• Experience with SAS and Genesys solutions.• Basic understanding of IT domaign.• Understanding of CRM approach (campaigning and datamining), especially in banking.• Knowledge of CRM solutions and vendors.• Experience in managing projects in CRM area.• Good time management - Ability to prioritize and to manage multiple tasks and deliver outcomes.• Good verbal and written communication in English.
Informasi lebih lanjut
Bidang Pekerjaan |
Status Kepegawaian |
Project Manager
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Full-Time
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Pendidikan Terakhir |
Gaji |
-
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Sesuai Peraturan Perusahaan
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Tingkat Jabatan |
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-
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-
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