Company Introduction
Teleperformance Indonesia is a subsidiary of SR.Teleperformance, the global leader for customer contact services. It is listed on the Paris Stock Exchange with 2005 revenue of 1.5 Billion US dollars. We operate in 42 countries worldwide, with more than 60,000 employees.
Teleperformance provides customer-care, customer acquisition, market research services to major local and Fortune 500 firms in the telecommunications, media, and banking, insurance and information technology sectors.
Primary Responsibility
Develop Action Plans for Trainers
Assist in the scheduling of classes and trainers
Attend meetings with resource and business units
Come up with strategies to manage attrition in the classroom
Manage training needs and escalated issues related to training
On-board newly hired Trainers
Performs all other duties as assigned by the Training Manager
Accomplish trainer scorecards
Others as directed by manager, work/role related
Qualification
Qualification
1. Max Age 40years old
2. Candidate must possess at least a Diploma orBachelor’s Degree,
3. Good communication skill in bahasa and English both of oral and written
4. At least 3year(s) of working experience in the related field is required for this position
5. Preferably Staff (non-management & non-supervisor) specializing in Call Center
6. Full-Time position(s) available
7. Fast learner, hard worker and can work in a team
Informasi lebih lanjut
Bidang Pekerjaan |
Status Kepegawaian |
Pelatih/Pengajar Profesional
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Full-Time
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Pendidikan Terakhir |
Gaji |
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Sesuai Peraturan Perusahaan
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Tingkat Jabatan |
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