Primary Responsibility
Specifically responsible to troubleshoot, diagnose, and repair reported software or hardware problems for Raptor customers.
- Resolve software or hardware problems reported by Raptor clients/customers via email, chat, or phone.- Document and report problems and resolution to the supervisor.- Coordinate with support engineers to solve the issues.
Qualification
Qualification
- Diploma or Bachelor’s degree from a reputable university in IT or related field. Fresh graduates are welcome to apply.- Good communication skill.- Must able to speak Mandarin/Chinese.- Able to speak English is a plus.- Great attitude, have interest in IT (hardware & software), have initiative, diligent, meticulous, and willing to learn.- Duties will include shift, weekend, and holiday.
Informasi lebih lanjut
Bidang Pekerjaan |
Status Kepegawaian |
Pelayanan Pelanggan, Pelayanan Pelanggan
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Full-Time
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Pendidikan Terakhir |
Gaji |
-
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Sesuai Peraturan Perusahaan
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Tingkat Jabatan |
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-
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-
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