- Enters and prepares the room for cleaning
- Makes bed
- Dusts the room and furniture
- Replenishes guestroom and bath supplies
- Cleans the bathroom
- Cleans the closet
- Vacuums and racks the carpet
- Checks and secures the rooms
- Replenish amenities according to the operational standards
- Deliver and retrieve items on loan to guests eg iron and ironing boards
- Ensure security of guest rooms and privacy of guests
- Perform rotation cleaning duties (eg steam clean carpets, spring cleaning, super cleaning etc) as required
- Cleans guest bathroom/bed room/floor corridor
- Responsible for replenishment of guest complimentory water
- Responsible for the cleanliness and maintance of his work area
- Responsible for the Hotel property in the work area
- Attends to guest calls, guest requests /guest complaints in the area assigned to him
- Authorise to enter in guestrooms for cleaning and providing turndown services as per requirement
- Responsible for following the standard operating procedures
- Resonsible for achiving and exeeding the guest satisfaction score
- Physical mobility and stamina required
- Ability to follow instruction
- Detail-oriented
- Professional attitude is required
- Ability to work independently