Primary Responsibility
- Ensure that Company has the right level or competencies within the retail network to fulfil and even to exceed the customer's expectations- Develop, implement and monitor training programs- Prepare and monitor academy budget (including investment required)- Team management focusing on personal development and goals achievement- Key contributor in the development of strategic plans- Be an active actor during specific governance with NML GHQ- Secure the deployment of the costumer-centric way within the retail network- Monitor Dealer Performance Review audit results done by Sales & Service Dept- Collaborate actively with others departments (Sales/Total Customer Satisfaction/Service) for cross-functional activities relative to CQ- Team Management focusing on personal developent and goals- Be an active actor during specific governance with NML GHQ (CQ SC as an example)
Qualification
Qualification
- 37 - 43 yo- Have a minimum of Bachelor degree in any discipline- Over 5 years of Training Center Management experiences, preferably in automotive sector- Solid and proven management and leadership capabilites- He / she must have excellent skills in employee motivation, fair judgement, people orientation, strong sense of confidentiality, proven leadership- He / she must have strong technical and commercial automotive competence- He / she must have excellent skills in understanding customer / people needs – deliver on commitments- He / She must able to share common values with Nissan Way, Code of Conduct, high ethical standards- He / she must have excellent technical skills, leadership skills, communication, interpersonal skills, financial skills and analytical thinking skills- Proficient in operating Ms Office- Fluent English for both oral and written
Informasi lebih lanjut
Bidang Pekerjaan |
Status Kepegawaian |
Pelatihan & Pengembangan
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Full-Time
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Pendidikan Terakhir |
Gaji |
-
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Sesuai Peraturan Perusahaan
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Tingkat Jabatan |
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-
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