PT BerlianKreasi AnekaTeknik
Established in 1990, We are a leading IT Company located in North Jakarta focusing on providing Total System solutions, ranging from hardware, software application and IT System consultancy. PT.Berliankreasi AnekaTeknik (PT.Berkat), has provided services to its Clients, virtual machine-based security platform that provides real-time threat protection to Enterprises and Governments against the next generation of cyber attacks. These highly sophisticated cyber attacks easily circumvent traditional signature-based defenses, such as next-generation firewalls, IPS, anti-virus, and gateways. The Threat Prevention Platform provides real-time, dynamic threat protection without the use of signatures to protect an organization across the primary threat vectors and across the different stages of an attack life cycle.
As a Cyber Security Analyst & Support Engineer will be responsible for offering technical support to customers regarding the more involved system configuration, implementation problem scenarios and Incident Analysis & Responses.
Responsibilities
Be responsible for documenting cases to reflect the actions taken, informing customers of problem status and providing solution(s) or workarounds as developed in a professional timely fashion, over the lifetime of the support request.
Understand customer systems and configurations, analyze the more technically difficult problems, identify defects and recommend solutions.
Assesing the situation, collecting Evidence, performing Analysis, developing remediation plans and developing investigative reporting for the Customers.
Work closely with customers and engineers, as well as the Account teams. Setting customer expectations appropriately and accurately is also a requirement.
Work closely with engineering to develop workarounds to issues and suggest product changes to accommodate customer needs, as well as mentor and provide technical guidance to the more junior members of the Technical Support team. Development of support tools is also within these functional responsibilities.
In addition, you will also handle other duties that commensurate with your role and the company needs. The Technical Support Engineer will be expected to delegate responsibilities to those within the team with the needed skill set, as well as promote a positive attitude. S/he will review and approve Knowledge base articles based on their technical content and help to provide TOIs in specialty product areas
Berakhir
15 Des 09.00 ~ 2017.01.31 24:00
Dipublikasi 21 Desember 2016
Lowongan Kerja CYBER SECURITY ANALYST & SUPPORT ENGINEER (CSASE)
Simpan
Tersimpan
Batal
Tertutup
Primary Responsibility
Qualification
Qualification
Candidate must possess at least a Bachelor's Degree, Computer Science/Information Technology, Engineering (Computer/Telecommunication) or equivalent.
Required language(s): English, Bahasa Indonesia
At least 3 year(s) of working experience in the related field is required for this position.
Preferably Supervisor / Coordinators specializing in IT/Computer - Network/System/Database Admin or equivalent.
Demonstrated proficiency with security as it relates to several of the following:
Intrusion Detection, Security tools and technologies;
Firewall, VPN, IDS and related network security design and implementation;
Strong endpoint security experience, including network design, implementation, and management;
Desired security network, and systems related professional certifications are a plus;
Microsoft Windows.
Linux, Unix System administration, TCP/IP, DNS, and troubleshooting experience.
Network technologies (firewalls, routers, switches) and protocols (TCP/IP, DNS, LDAP etc.).
Ability to communicate effectively both verbally and in writing with customers as well as with internal engineers.
Excellent time management skills
Extreme attention to detail
Enjoys problem solving and displays an eagerness to learn new technologies/skills
Packet trace analysis.HTML, scripting and programming experience are desirable.
Ability to document calls and write FAQ and short instructional technical documents essentials
Proven track record and certified in GSEC, GCIH, GCIA, GPEN, candidates are preferred
Technical Skill:
Familiar to configure and optimized networking devices such as :
Routers (active / passive fail over )
Switches (manageable, Stackable, VLAN, etc)
Firewall (Rules, Policy, NAT, etc)
Load Balancer
Packet Shaper
Familiar with Linux operating System
Good understanding about DRC concept
Server setup out of the box, including O / S and / or firmware and initial configuration
Familiar to Enterprise Backup System
Familiar with It security technology
Mohon diperhatikan dengan baik untuk kriteria yang tercantum pada iklan ini.
Bagi pelamar yang tidak memenuhi kriteria TIDAK AKAN diproses.
All applications will be treated confidentially & only short listed candidates will be notified
Please click "APPLY" button to apply
Informasi lebih lanjut
| Bidang Pekerjaan | Status Kepegawaian |
| IT Planner | Full-Time |
| Pendidikan Terakhir | Gaji |
| - | Sesuai Peraturan Perusahaan |
| Tingkat Jabatan | |
| - | - |
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