Based in Jakarta Selatan, Nalysa has provided Information Technology solutions for our clients since 2009.
Nalysa helps clients increase their productivity in their business using Cloud technologies.
Nalysa promotes Cloud solutions based on Microsoft technologies such as Office 365 and Sharepoint and brings a high-level collaborating platform for the whole enterprise.
Nalysa is a Microsoft Silver Partner company, with specialization in Web Application, Office 365 and Sharepoint.
Nalysa main activities are:
Application development from scratch for a variety of activities
Add-ins developent for Office 365 and Sharepoint online
Mobile apps development
Kulikat (http://kulikat.com) and Kickle (http://kickleforskype.com) products deployment
Nalysa also handles network infrastructure and security for a wide range of businesses:
Network design and implementation
IT services monitoring, standardization and documentation
Security
End user support hotline
Our clients include local as well as international companies, based in Indonesia and in Europe.
Berakhir
10 Mar 09.00 ~ 2017.04.09 24:00
Dipublikasi 13 Maret 2017
Lowongan Kerja IT Support Officer Windows
Simpan
Tersimpan
Batal
Tertutup
Company Introduction
Primary Responsibility
Dispatch end-user IT issues reported via our ticketing tool. Escalate issues to next support level if needed.
Troubleshoot issues and communicate with end-user when done
Make sure that Client's environment is and will work well (=business continuity) through proactive actions: network improvments, backup procedures or any other actions that can secure their business and data.
Actively participate in all maintenance and support procedures improvement - create tutorial, update documentation.
Work at Nalysa office, remote access clients network, as well as visit clients on premises.
Possibly become certifiied in relevant IT maintenance and support domains
Troubleshoot issues and communicate with end-user when done
Make sure that Client's environment is and will work well (=business continuity) through proactive actions: network improvments, backup procedures or any other actions that can secure their business and data.
Actively participate in all maintenance and support procedures improvement - create tutorial, update documentation.
Work at Nalysa office, remote access clients network, as well as visit clients on premises.
Possibly become certifiied in relevant IT maintenance and support domains
Qualification
Qualification
English active speaker (written / spoken)
S1/D3 degree in Computer Science, Information technology or equivalent with a min GPA of 3.0
Strong knowledge in IT infrastructure such as TCP/IP, VPN, Proxy, Firewall, virtualization, Active Directory, Windows server (installation and troubleshooting).
Able to troubleshoot issues to resolution independently and with high determination and can work independently with minimum supervision.
Deadline oriented, customer service oriented and can follow stricts SOP.
Good communication skills, good attitude, good teamwork.
Is willing to work in Jakarta Selatan
Mandatory Skills and Qualification :
Microsoft certification is not mandatory but greatly appreciated .
Knowledges about internet of things & cloud as services is not mandatory but a good advantage.
Knowledges about Office 365 / Exchange is not mandatory but higly appreciated
Informasi lebih lanjut
| Bidang Pekerjaan | Status Kepegawaian |
| Hardware/Software Engineer | Full-Time |
| Pendidikan Terakhir | Gaji |
| - | Sesuai Peraturan Perusahaan |
| Tingkat Jabatan | |
| - | - |
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